North Face and Cartier customer data stolen in cyber attacks

3 June 2025, 16:54

A close up image of a The North Face fleece
London. UK-05.23.2023. The name label on a jacket of the American outdoor recreation products company The North Face. Picture: PA

Outdoor clothing brand North Face that it suffered a ‘small-scale’ attack on its website in April, after discovering ‘unusual activity’.

North Face and Cartier have become the latest brands to report that hackers have stolen customer data in cyber attacks.

Both fashion brands have reported that data such as customer names and email addresses has been accessed, although financial information has not been affected.

Outdoor clothing brand North Face that it suffered a “small-scale” attack on its website in April, after discovering “unusual activity”.

The US business said it was the victim of a “credential stuffing attack”, where account authentication information has been stolen from another source, such as through breaches of other websites.

It said it believes that the cyber attackers have gained access to email address and password information.

North Face said the hackers have then been able to access some customers accounts and reveal information such as products purchased on its website, shipping addresses, preferences, dates of birth and telephone numbers.

It stressed that payment card information has not been compromised in the attack.

Elsewhere, jewellery brand Cartier told customers in an email that “an unauthorised party gained temporary access to our system and obtained limited information”.

The company, which is owned by luxury firm Richemont, said it has “contained” the issue and informed relevant authorities.

Its initial investigation found that the incident may have affected customer information, including names, email addresses and the country where they live.

“Given the nature of the data, we recommend that you remain alert for any unsolicited communications or any other suspicious correspondence,” the company said.

The companies are the latest retailer businesses to have been hit by a raft of cyber attacks striking the sector in recent months.

Marks & Spencer has halted all online orders since April after a cyber incident, which bosses have said are likely to cost the business around £300 million.

Rival UK retailers The Co-op and Harrods have also been hit by hacks over the past two months.

By Press Association

More Technology News

See more More Technology News

Three and Vodafone

VodafoneThree promises better coverage at ‘no extra cost’ within months

The Khankhuuluu species weighed 750 kilograms, about the size of a horse

Newly discovered ‘Dragon Prince’ dinosaur rewrites history of T.rex

Aviation technology company Sita said 33.4 million bags were mishandled in 2024, compared with 33.8 million during the previous year.

Airlines lose fewer bags as tracking tech takes off as bosses say passengers expect similar service to a 'delivery app'

A woman using a mobile phone

Shoppers urged by Which? to consider protections when using ‘pay by bank’

Social media app icons displayed on an Apple iPhone

Social media giants can ‘get on’ and tackle fraud cases, says City watchdog

Experts have warned about the risks posed by period tracking apps (Alamy/PA)

Experts warn of risks linked to period tracker apps

Data (Use and Access) Bill

Lords’ objections to Data Bill over copyright threatens its existence – minister

A primary school teacher looking stressed next to piles of classroom books

Pupils could gain more face-to-face time with teachers under AI plans

A self-driving Uber equipped with cameras and sensors drives the streets of Washington, DC

Uber to launch self-driving taxis in London next spring

Science and Technology Secretary Peter Kyle

Investments in UK tech sector will create hundreds of jobs, says Government

Rachel Reeves, left, wearing a lab coat and putting on some disposable gloves with Peter Kyle, both standing next to a microscope

Rachel Reeves to announce £86bn for science and technology in spending review

View of the Alphawave Semi logo is seen displayed on a smartphone screen

Alphawave agrees £1.8bn takeover by America’s Qualcomm

The TikTok logo displayed on a phone

TikTok creating more than 500 new British jobs as UK users top 30 million

Starmer visit to London Tech Week conference

Sir Keir Starmer vows to overcome sceptical public on ‘harnessing power’ of AI

A sign for the Post Office

More than £1 billion paid to those wronged by Horizon scandal, Government says

One in three employers believe AI will boost productivity

‘Significant challenges’ in use of AI within UK screen sector